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cup, compared to brewed coffee at 100-150 mg. Tea contains, roughly, 40 mg caffeine per 6 oz. We source our herbs from certified herb vendors, farmers and local apothecaries. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Ship items back within: 30 days of deliveryīuyers are responsible for return shipping costs. If your item falls outside of these parameters, Intimate items (for health/hygiene reasons) Perishable products (like food or flowers) We gladly accept returns and exchanges but the following items can't be returned or exchanged.īecause of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: You will have the option to wait or cancel your item.ĬAN I MAKE RETURNS IF I DON’T LIKE SOMETHING? If an item is on backorder, we will reach out to let you know. However, If the item is on backorder, it may take up to 5 business days. Yes, all of our herbs are certified organicġ-2 days, normally. Some teas are light and fluffy, while others are dense The volume of an ounce of dry tea leaves can vary quite a bit, though. Typically, one ounce will make 10-15 6-ounce cups of tea, depending on how strong you like it. Once you’ve received confirmation of returned payment please allow 3-5 business days for your bank statement to reflect the credit. You will receive a confirmation email once your items have been received and your return has been processed.Ĩ. Refunds are processed within 2-5 days of receipt. Please note that you are responsible for proper shipping and the safe return of merchandise.ħ. Otherwise, pack your items in a well-padded envelope or box to prevent damage in transit.Ħ. Repack and ship your items in the manufacturers and/or Monrk Co. The cost of the return shipping will automatically be deducted from your refund.ĥ. A Return label will be emailed to you upon receipt of the request. Please be sure to include your name, email address, and phone number so that we can contact you, if necessary.Ĥ. A member of our team review your request and approve or deny your request based on our return policy.ģ. If you don't have one, create one here.Ģ. You will have the option to wait, choose another item or cancel the backordered item.ġ. Submit your return request in the account portal.

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